Your health information

When you tell us about an injury, an illness or medical care that went wrong, you're telling us about your health. Some state laws (Washington's and Nevada's, for example) call this "consumer health data" and ask us to explain what we do with it. Here it is.

What we collect, and where it comes from

Only what you, or someone contacting us for you, choose to tell us: in the form, when you book a call, or when you email, text or call us. That might be an injury, symptoms, a diagnosis, treatment or surgery, medication, or how the harm affects your daily life. If you become our client, we or the firm leading your case may also get your medical records, with your written permission.

This site doesn't track you. It sets no cookies, uses no advertising or location tools, and no other company can use it to follow what you do over time or across other websites.

Why we use it

To understand what happened, to decide whether and how we can help, and to contact you the way you asked. If you become our client, we use it to work on your case. A lawyer at our firm reads it, along with people at the firm who work under that lawyer's supervision, and it's kept in the systems we use to run the firm.

Companies that run parts of this for us: they store what you send and deliver our emails. They may use it only to do that work for us.
Another law firm, only if you say yes first. Before we share anything, we'll tell you which firm, what we'd share and why.
If you become our client and we bring a claim for you: the people the claim has to reach, such as the other side, their insurer and lawyers, the court, and experts hired for your case, such as doctors who review what happened.

We never sell it, and we never use it for advertising.

Your choices

You can ask us:

whether we have health information about you, and to see it;
for a list of everyone we've shared it with, and how to reach them;
to correct it;
to stop sharing it, or to take back a permission you gave us;
to delete it.

To ask, email concierge@clemenzalaw.com. You can also text or call us, using the details at the bottom of this page. You don't need an account. We may ask a question or two to make sure it's really you.

If you ask us to delete it, we delete your health details, including from our backups, and ask the companies and any firm we've shared them with to do the same. If the law or the rules for lawyers require us to keep something, we'll tell you what and why.

If we say no

You can ask us to look again: reply to our answer, or email concierge@clemenzalaw.com. We'll give you our decision and our reasons in writing within 45 days. If we still say no, we'll tell you how to complain to your state's attorney general.

When this page changes

This page took effect on September 26, 2026. If we change it in a way that matters, we'll post the new version here with its new date.